Frequently asked questions
To place an order, simply browse our products, select the items you wish to purchase, add them to your cart, and proceed to the checkout page. Follow the prompts to provide your shipping information, select a payment method, and confirm your order.
You will receive an email with shipment details after placing your order. Delivery times vary based on location and shipping method chosen. We strive to get your order to you as quickly as possible.
Yes, we take your security seriously. We use industry-standard encryption and secure payment gateways to protect your payment information. Your payment details are encrypted and transmitted securely, ensuring a safe and secure shopping experience.
We ship from Nepal & Vietnam and offer worldwide shipping. Our packaging is eco-friendly, and we partner with carriers committed to sustainability. Our vintage pieces are handpicked by experts from various locations, ensuring authenticity and charm. For new items, we collaborate with artisans using eco-friendly materials and ethical practices to create timeless pieces reflecting the Silken aesthetic.
We accept various payment methods, including credit/debit cards, PayPal. At the checkout page, you can choose the payment option that suits you best.
Yes, we offer international shipping!! During the checkout process, you can enter your address to see if your location is eligible for shipping.
For any questions or assistance, you can find the "Contact Us" button located in the bottom section of our website. Simply click on it to reach our customer support team. We are here to help!
confirmations are sent via email, if you did not receive any confirmation emails, please check your email spam folder